![]() ![]() However, if the problem persists, you can try some more advanced steps. They should be your first line of defense when faced with connectivity issues. These basic troubleshooting steps solve a majority of VPN connection problems without requiring any advanced knowledge. Or, if you changed the password, you will need to enter the new password on all the devices that use the VPN account. Sometimes, a simple typo can prevent you from connecting. ![]() Check CredentialsĮnsure that you’ve entered the correct username and password. Check for updates within the app or on the provider’s website and install the latest version if available. Using an outdated VPN application might lead to connectivity problems. Close the application entirely and then reopen it to see if that resolves the issue. If restarting the device doesn’t work, try restarting the VPN application. Reboot your device and try to connect to the VPN again. Reboot Your Device and VPNĪ simple restart usually solves many tech-related problems, including VPN connectivity issues. If the internet is not working, try restarting your router and waiting for a few minutes before attempting to connect again. If you can’t access the internet, the problem might not be with the VPN at all. Open a browser and try to access a website without the VPN enabled. Check Your Internet Connectionīefore blaming the VPN, make sure your internet connection is active and working properly at good speed. Before delving into more technical solutions, let’s try these basic techniques. Sometimes, fixing a VPN connection problem is as easy as following some fundamental troubleshooting steps. ![]()
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